Another regular bump in the road we encounter is drawing the line between decisions that are small, fast or low-risk enough to incorporate in our everyday work versus those that benefit from the investment, transparency and consultation of using the Advice Process. The same conflict occurs when faced with decisions that are larger, but fall within one’s existing responsibilities. Using the Advice Process doesn’t come for free, so the benefits its usage brings need to be weighed up against the cost. Often we’ll apply the principles of the Advice Process (e.g. soliciting advice, enumerating the costs and success metrics), without formally writing up and publishing the decision. This is a blurred line that we still haven’t got totally right and can generate some confusion; something we continue to work on.